Popular Articles
Where will the driver wait for me on airport pick-ups?
Meet with name sign in the arrival hall Your Samuelz chauffeur waits for you with your name sign in the arrival hall of your arrival terminal. Can't locate your chauffeur? If you don't see your chauffeur right away, please call our number ...
Samuelz Reservation Policy
"The best-laid plans of mice and men often go awry." - Robert Burns Introduction At Samuelz®, we understand that plans can change, and we have implemented the following policies and procedures to ensure that our clients can make and cancel ...
Imprint
Samuelz is a registered trademark owned by the Glöggl GmbH. Information according to § 5 TMG Glöggl GmbH, Kirchstraße 10b, 82362 Weilheim i. OB, Germany Place of Headquarter: Weilheim i.OB, Weilheim-Schongau Commercial register: HRB 229453 B Register ...
Samuelz Company Values
Value-Driven Professional Service We systematically provide excellent service that adds value in every interaction. We work hard and have a positive attitude. We listen carefully to others and do our best to make them happy. We are experts in what we ...
Samuelz Company Policies
"In the business world, the rearview mirror is always clearer than the windshield." - Warren Buffett Welcome At Samuelz international limousine service we pride ourselves on providing unparalleled ground transportation services. Our commitment to ...
Recent Articles
Understanding Your Affiliate Score
This guide will help you understand the Affiliate Score system, how it impacts your access to premium features, and ways to maintain and improve your score. What is the Affiliate Score? The Affiliate Score is our internal ranking system designed to ...
No Eating in Vehicles Policy
To ensure a clean and comfortable environment for all passengers, we kindly request that guests refrain from eating meals, including lunchboxes, inside our vehicles. Why this policy? Eating in the vehicle can lead to spills, stains, and lingering ...
Chauffeur Incidents Explained
Lack of Operational Competency: The driver demonstrated an inability to independently handle routine tasks, such as locating and picking up the customer. This required external intervention from the dispatcher, reflecting poorly on the driver's ...
✅ Arrival Confirmed!
✅ Arrival Confirmed! You have successfully arrived at the pickup location. Please share GPS location when setting status. Next Steps Greet the passenger. ? Assist with luggage. ? Confirm the destination. ? Contact While you are here, all messages ...
Comprehensive Guide for Regular Vehicle Self-Checks
Introduction At Samuelz®, maintaining the highest standard of vehicle performance and passenger comfort is paramount. To ensure this, conducting regular self-checks on our fleet is essential. This guide outlines a structured approach for performing ...