Popular Articles
Where will the driver wait for me on airport pick-ups?
Meet with name sign in the arrival hall Your Samuelz chauffeur waits for you with your name sign in the arrival hall of your arrival terminal. Can't locate your chauffeur? If you don't see your chauffeur right away, please call our number ...
Samuelz Reservation Policy
"The best-laid plans of mice and men often go awry." - Robert Burns Introduction At Samuelz®, we understand that plans can change, and we have implemented the following policies and procedures to ensure that our clients can make and cancel ...
Imprint
Samuelz is a registered trademark owned by the Glöggl GmbH. Information according to § 5 TMG Glöggl GmbH, Kirchstraße 10b, 82362 Weilheim i. OB, Germany Place of Headquarter: Weilheim i.OB, Weilheim-Schongau Commercial register: HRB 229453 B Register ...
Samuelz Company Values
Value-Driven Professional Service We systematically provide excellent service that adds value in every interaction. We work hard and have a positive attitude. We listen carefully to others and do our best to make them happy. We are experts in what we ...
Samuelz Company Policies
"In the business world, the rearview mirror is always clearer than the windshield." - Warren Buffett Welcome At Samuelz international limousine service we pride ourselves on providing unparalleled ground transportation services. Our commitment to ...
Recent Articles
No Eating in Vehicles Policy
To ensure a clean and comfortable environment for all passengers, we kindly request that guests refrain from eating meals, including lunchboxes, inside our vehicles. Why this policy? Eating in the vehicle can lead to spills, stains, and lingering ...
Understanding Our Communication with Clients: A Guide for Employees
At Samuelz®, our commitment to providing exceptional service is mirrored in the way we communicate with our clients. This guide is designed to help you, our valued employees, understand the various reasons we contact our clients and the legal basis ...
I lost an item in the vehicle
Lost Something in a Samuelz Vehicle? Here’s How We Can Help! We've all been there – the moment of panic when you realize you've left something behind. Whether it's a pair of headphones, a phone, or a personal item, losing something can be stressful. ...
I have booked a Samuelz service through another company - can Samuelz provide me with an invoice?
Requesting an Invoice for Services Booked Through External Partners If you've chosen to experience the peace and excellence of Samuelz through one of our esteemed partners, we're thrilled to have you onboard. We understand that receiving a detailed ...
Hygiene Policy
Introduction At Samuelz, we are committed to providing a clean and professional environment for our customers. Our hygiene policy outlines the standards and expectations for all employees, including drivers performing services in the name of Samuelz, ...