Can I request specific amenities or customizations during my ride?
Certainly! We strive to accommodate special requests such as specific music, temperature preferences, or any additional amenities you may require for a comfortable and personalized experience. Please let us know your needs when booking.
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Is there a way to track my ride or the location of the vehicle?
Yes, our mobile app allows you to track your vehicle's location in real-time. You will also receive updates about your driver's arrival time and can contact your driver directly through the app for any coordination.
Do you provide child safety seats if required?
Yes, we can provide child safety seats upon request. Please mention your specific needs at the time of booking, so we can ensure the appropriate equipment is available for your journey.
Do your drivers speak multiple languages?
Many of our drivers are multilingual. If you require a driver who speaks a specific language, please mention this when booking, and we will do our best to accommodate your request.
What types of vehicles are available in your fleet?
Samuelz offers a diverse fleet of vehicles to cater to different preferences and needs. This includes luxury sedans, stretch limousines, SUVs, and minibuses. All our vehicles are well-maintained, equipped with premium amenities, and meet high ...
What geographical areas do you serve?
Samuelz operates in multiple cities across Germany and in several international locations. Our service area is continuously expanding to serve you in more regions. Please check our website or contact customer service for specific service areas.