How can I submit suggestions or feedback for system improvement?
We value your input. You can submit suggestions or feedback through the feedback section in the affiliate portal or directly to your affiliate manager. We regularly review all submissions for potential implementation.
Related Articles
How does the priority system for ride allocations work?
Our priority system is based on several factors, including response time, customer ratings, and your overall engagement. A higher priority score increases your visibility to potential clients and your chances of receiving ride requests.
How are technical issues or system downtimes handled?
In case of technical issues or system downtimes, please report the issue immediately through our support channels. We strive to resolve such issues promptly and minimize any impact on your operations.
How will I get paid for the accepted rides?
Weekly payout You will be paid once a week. On Wednesdays, no later than 12 o'clock, each affiliate will receive a tax-compliant credit document, and typically, the money will be in the affiliate's bank account on the same or next business day. No ...
How can I become a Samuelz affiliate?
To become a Samuelz affiliate, you would typically follow these steps: Research and Understanding Start by familiarizing yourself with Samuelz's brand values, services, and affiliate program requirements. Since Samuelz emphasizes 'Peace and ...
How are the ride offers distributed to affiliates?
Overview The distribution of rides to affiliates is based on a priority system, particularly for non-short-term requests. The rides are initially offered to the affiliate with the highest Affiliate Score in a specific city. Only if this affiliate ...