How does the priority system for ride allocations work?
Our priority system is based on several factors, including response time, customer ratings, and your overall engagement. A higher priority score increases your visibility to potential clients and your chances of receiving ride requests.
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How are the ride offers distributed to affiliates?
Overview The distribution of rides to affiliates is based on a priority system, particularly for non-short-term requests. The rides are initially offered to the affiliate with the highest Affiliate Score in a specific city. Only if this affiliate ...
How can I improve my Priority Score?
You can improve your Priority Score by responding promptly to service requests, maintaining high customer ratings, and consistently delivering quality service.
How are technical issues or system downtimes handled?
In case of technical issues or system downtimes, please report the issue immediately through our support channels. We strive to resolve such issues promptly and minimize any impact on your operations.
How can I submit suggestions or feedback for system improvement?
We value your input. You can submit suggestions or feedback through the feedback section in the affiliate portal or directly to your affiliate manager. We regularly review all submissions for potential implementation.
Understanding Minimum Prices for Affiliates at Samuelz
Introduction At Samuelz, we strive to maintain a transparent and equitable platform for all our affiliates. This article aims to clarify how minimum prices are set within our network and how they can impact your ride assignments and earnings. Setting ...