How should I handle special requests or requirements from clients?
Special requests or requirements should be handled with utmost care. Please communicate any such requests to our support team immediately to ensure proper coordination and fulfillment.
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Requirements for SAMUELZ Certified Vehicles
Vehicle Type: Only luxury sedans, SUVs, stretch limousines, and premium vehicles are allowed. Vehicle Age: Maximum vehicle age of five years. Licensing and Insurance: All vehicles must possess the required licenses and comprehensive insurance ...
Requirements for becoming a SAMUELZ Certified Chauffeur
Has consistently prioritized passenger comfort and well-being, acting as a mobile concierge. Ensures a relaxed and enjoyable experience, exemplifying professionalism and knowledge. Puts passengers’ needs first, is service-minded, while maintaining ...
Requirements for becoming a SAMUELZ Certified VIP Chauffeur
Has consistently demonstrated himself as a dedicated brand ambassador, embodying our brand promise of Peace and Excellence and consistently integrating our company values (as mentioned above) into all his interactions Has successfully finished the ...
How does the priority system for ride allocations work?
Our priority system is based on several factors, including response time, customer ratings, and your overall engagement. A higher priority score increases your visibility to potential clients and your chances of receiving ride requests.
How can I improve my Priority Score?
You can improve your Priority Score by responding promptly to service requests, maintaining high customer ratings, and consistently delivering quality service.