If you've chosen to experience the peace and excellence of Samuelz through one of our esteemed partners, we're thrilled to have you onboard. We understand that receiving a detailed invoice for your journey is often an important part of managing travel expenses. Here's what you need to know about invoice requests for services booked via external companies, such as travel agencies or booking platforms.
Due to the nature of our partnerships and agreements, Samuelz is unable to directly issue invoices to guests who have booked our services through third-party companies. In these cases, the contract for your transportation service is between you and the third-party company (e.g., a booking platform), making them your primary point of contact for all billing and invoicing inquiries.
For the purpose of expense reimbursement or record-keeping, the confirmation email or receipt you receive from the third-party booking platform serves as your proof of payment and booking details. This document should contain all the necessary information required for most expense reporting systems.
If you need a more detailed invoice or have specific billing questions, we recommend reaching out directly to the third-party company through which you made your booking. They are best equipped to assist you with a detailed invoice and any other booking-related inquiries.
At Samuelz, our promise is to provide you with an unparalleled travel experience marked by peace and excellence. While we may not be able to directly address your invoicing queries for bookings made through external partners, our team is here to ensure your journey with us is smooth, comfortable, and meets your highest expectations. Should you have any other questions or need further assistance, please don't hesitate to contact us.
Thank you for choosing Samuelz for your travel needs. We look forward to serving you and making your journey memorable.