Is there a way to track my ride or the location of the vehicle?
Yes, our mobile app allows you to track your vehicle's location in real-time. You will also receive updates about your driver's arrival time and can contact your driver directly through the app for any coordination.
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Can I request specific amenities or customizations during my ride?
Certainly! We strive to accommodate special requests such as specific music, temperature preferences, or any additional amenities you may require for a comfortable and personalized experience. Please let us know your needs when booking.
How do I book a limousine with Samuelz?
You can easily book a Samuelz limousine through our website, mobile app, or by calling our 24/7 customer service line. Simply select your desired service, enter your pick-up and drop-off locations, choose your vehicle, and confirm your reservation.
Can you provide a detailed pricing structure for different services?
Our pricing varies based on the type of vehicle, distance traveled, and service duration. We offer transparent pricing with no hidden fees. You can get an estimated fare through our booking platform, and final pricing is confirmed at the time of ...
Where will the driver wait for me on airport pick-ups?
Meet with name sign in the arrival hall Your Samuelz chauffeur waits for you with your name sign in the arrival hall of your arrival terminal. Can't locate your chauffeur? If you don't see your chauffeur right away, please call our number ...